Privacy Policy From Alpha Omega Computers LLC
Effective Date: 1/1/2025
At Alpha Omega Computers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.
Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address when you contact us or schedule aservice
- Payment details for transactions (processed securely via third-party paymentprocessors)
- Technical information such as IP address, browser type, and website usage data
How We Use Your Information
Your information is used to:
- Provide and manage our computer repair services
- Respond to customer inquiries and requests
- Send appointment reminders and updates
- Improve our website and services
- Communicate via SMS if you opt-in
SMS Communication Policy
Alpha Omega Computers offers SMS communication for customer service ,appointment reminders, and marketing purposes. By opting into SMS communication, you consent to receiving text messages at the phone number provided. You may opt-out at any time by replying "STOP".
Types of SMS Communications:
If you consent to receive SMS messages, you may receive:
- Appointment reminders
- Service updates
- Promotions and special offers
- Customer service follow-ups
Message Frequency:
You may receive between 1 to 5 text messages per month, depending on the nature ofyour interactions with our company.
Fees and Charges:
Your mobile carrier’s standard messaging and data rates may apply to any messages sent or received.
Opt-In Methods:
You may opt-in to receive SMS messages from Affordable Computer Repair through thefollowing methods:
- Checking the opt-in box on our online form
- Verbal consent during a conversation
- Completing a paper consent form
Opt-Out Policy:
You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You may opt back in by replying "START".
How We Share Your Information
SMS opt-in or phone numbers for the purposes of SMS are not being shared with anythird party and affiliate company for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is 100% secure, and we encourage you to take precautions when sharing personal data.
Your Rights and Choices
You have the right to:
- Request access to your personal data
- Correct or update your information
- Withdraw your consent for SMS communications
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our websitewith an updated effective date.
Thank you
Alpha Omega Computers LLC
